Usually, you only hear positive stories about Buc-ee’s. While people usually love almost everything about this beaver-loving chain, that’s not always the case. One of their latest menu items has stirred up quite a bit of controversy among their loyal fan base.
The passionate fans of this growing chain are at odds over this new menu item. Opponents fear that this is a sign that Buc-ee’s is moving in the wrong direction.
What’s the reason for the uproar? Let’s find out!
What is Buc-ee’s?
Buc-ee’s, a popular chain of travel centers, was founded in Clute, Texas in 1982. Texans and travelers passing through the Lone Star State have come to love these travel centers.
They popped up all over the state, and in 2018, the first Buc-ee’s outside of Texas opened. They can now be found in Alabama, Florida, Georgia, Kentucky, South Carolina, Tennessee and Texas.
For lack of a better description, Buc-ee’s is what you’d get if a Love’s Truck Stop and a Cracker Barrel had a baby. That may sound strange, but it’s probably the perfect description. Even though drivers have everything they need to get in and out quickly, many want to take their time.
The first thing many patrons notice is the 100 or so gas pumps and huge parking lots that surround these stores. However, when you walk through the doors, you can be overwhelmed.
There are so many snacks, drinks and merchandise that it’s hard to choose. You may want to watch the clock and your wallet, or you may spend more time and money than you had planned.
Why is Buc-ee’s so popular?
When it comes to companies that treat their customers well, Buc-ee’s is at the top of the list. They do everything they can to give customers the best experience possible. They don’t disregard a single step of the process.
If you’ve ever stopped at a rest stop or gas station to use the restroom, you know it can be a risky endeavor. However, Buc-ee’s takes pride in its restrooms and has even won awards for the cleanliness of its restroom facilities.
Customers can rest assured that they won’t have to worry about answering nature’s call in a shabby or dirty restroom if they stop here.
For many travelers, the appeal of Buc-ee’s was that they were a facility unique to Texas. Since they were not found everywhere, visiting a Buc-ee’s was a big deal for many travelers.
Snapping a photo with the bronze beaver statue out front became commonplace for many. The brand spread like wildfire on social media, attracting many new customers.